Effective Date: November 18, 2024  Last Updated: November 18, 2024

Welcome to Natomas Candles Company! Your privacy and trust are important to us. This Privacy Policy outlines how we collect, use, protect, and share your information when you use our website or purchase products. By using our services, you agree to the terms described below.

1. Information We Collect

We collect information to provide and improve our services. This includes:

Personal Information

• Name, email address, phone number, shipping and billing addresses, and payment details.

Account Information

• Login credentials, account preferences, and order history if you create an account on our website.

Order Information

• Product purchase details, preferences, and transaction history.

Technical Information

• IP address, browser type, operating system, and browsing behavior.

Cookies and Tracking Information

• Data collected through cookies, pixels, and similar technologies for analytics, personalization, and functionality.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders.

• Communicate with you about your orders, inquiries, or promotions (with your consent).

• Improve our website and personalize your experience.

• Conduct analytics to monitor and enhance site performance.

• Comply with legal obligations and resolve disputes.

3. Sharing Your Information

We value your privacy and do not sell your information to third parties. However, we may share your information with:

• Service Providers: Payment processors, shipping companies, and marketing platforms.

• Legal Authorities: If required to comply with legal obligations or protect our rights.

4. Cookies and Tracking Technologies

Cookies and similar technologies help improve your browsing experience. They are used to:

• Enhance site functionality and remember preferences.

• Analyze site traffic and user behavior.

• Provide personalized content and advertisements.

You can manage cookies through your browser settings. Please note that disabling cookies may affect your experience.

5. Your Rights

You have the right to:

• Access and review your personal information.

• Request corrections or updates.

• Request the deletion of your personal data.

• Opt-out of marketing emails by clicking the “unsubscribe” link in our emails.

For any of these requests, contact us at NatomasCandlesCo@gmail.com

6. Data Security

We use industry-standard security measures to protect your data. However, no system is completely secure. By using our website, you acknowledge and accept this risk.

7. Third-Party Links

Our website may link to third-party websites. We are not responsible for their privacy practices or content. Review their policies before providing personal information.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from children. If you believe a child has provided personal data, contact us immediately.

9. Agreement and Consent

By using our website, you agree to this Privacy Policy. Specific actions may require explicit consent, such as:

1. Checking a Consent Box: For example, “I agree to the Privacy Policy and Terms of Service.”

2. Providing Additional Consent: For optional services like receiving marketing emails.

How We Record Agreement

Your agreement is recorded when you:

• Check a consent box during checkout, account creation, or subscription.

• Continue browsing or using our site after reviewing this Privacy Policy.

10. Updates to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page, with the “Last Updated” date reflecting revisions.